As a global pandemic reshaped the way we work, many businesses had to quickly deploy creative solutions to enable their workforce to work from home.

Almost 90 percent of organisations have encouraged or required employees to work from home, and nearly all organisations (97 percent) have cancelled work-related travel. The demand to enable remote workers, at scale, is increasing exponentially and no industry or sector is immune.

As we collectively emerge back into our public spaces and workplaces, a new normal will evolve. A normal where our work and home lives will be more blended than ever before, where work is an output and not a place we go, and where flexibility of working arrangements will be talent magnets as our collective workforce reshapes around the new reality.

Towards evolution

The workforce will evolve – and all workplaces need to adapt to this, no matter what industry.
Companies are moving towards one of four ‘Always on Business’ models, or combination of these models across different business functions.

Return to work model

Supporting your transformation

There are four key enablers to supporting a fit-for-purpose digital workplace – the implications of every enabler are different in every ‘Always on Business’ model, and the implementation approach will depend on your business outcomes, your space and your workforce requirements.

Supporting your transformation

What is Always On Business?

Enabling a Productive Digital Workforce

To help you and your business be better prepared for the now, and set up for what your newer normal might look like, KPMG has a 10-day method to quickly establish your minimum viable digital workplace, in line with your ‘Always on Business’ model.

The three steps to a digital workplace:

  • Assess: In the first 1-2 business days we will understand your ‘Always on Business’ model, and will assess your readiness to establish a digital workplace, from a culture, infrastructure, tools and security perspective, in line with your chosen model.
  • Define: In the next 3-4 days we will design your minimum viable digital workplace, articulating how you can best leverage your current infrastructure, resources, collaboration tools and security, and where you will require augmentation and rapid procurement.
  • Realise: With a maximum of 5 days* – your minimum viable workplace will be established. This will be followed by an accelerated leadership program for your leaders to lead the change, a communication plan and toolkit to mobilise your staff, a set of updated policies, and the establishment of a command centre to support your people. We will also provide you with a mid-term staged rollout plan to continually support and enhance the connected experience of an Always On Business.

    *depending on the complexity and the readiness of your business


KPMG can assist mid-sized organisations or businesses to establish a secure, collaborative and connected work environment for all of their staff, while setting the foundation for a long-term Always On Business in line with the most suitable ‘Always on Business’ model.

Always On Business’ minimum viable digital workplace will allow you to:

  • prepare for your chosen always on business model by considering people, process, infrastructure, security and technology
  • enable best use of existing technology and collaboration toolsets
  • create a scalable device-as-a-service solution for growing businesses
  • allow you to reduce the risk of cyber security threats created by decentralised workforces
  • increase stability and resilience through establishment of a digital workplace command centre
  • consider the right change toolkits to help mobilise your leadership and staff, and to aim to continuously monitor the outcomes of your digital workplace rollout.

Always On Business, for the newer normal

To find out how you can pivot your workplace
to the newer normal, get in touch.

KPMG Always On Business team