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      Client Insights Program – Privacy notice

      This Privacy Notice was last updated* on 9/11/2026.

      1. Who is responsible for the processing of your personal data?

      KPMG Central Services VOF/SNC, having its office at Brussel Nationaal Luchthaven – Gebouw 1K, 1930 Zaventem, Belgium and registered under company number 0473.719.789, RPR/RPM Brussels (hereinafter, “KPMG”), processes your personal data, in its capacity as data controller or as data processor of another Belgian KPMG entity, in accordance with the applicable European privacy legislation (including the General Data Protection Regulation 2016/679 - hereafter referred to as “GDPR”),  the national privacy legislation (including but not limited to the Belgian Law of 30 July 2018 concerning the protection of natural persons with regard to the processing of personal data) and all applicable related jurisprudence and guidelines.

       

      2. What personal data do we process?

      KPMG may process the following personal data: contact details, such as first name, last name, function, organization, e-mail address, phone number.

       

      3. For which purposes do we process your personal data?

      KPMG processes your personal data

      • to get your valuable feedback and to improve and adapt our service delivery and offerings;
      • if you provide your consent,
      • to include your name, function and organization in the provided reference or quote;
      • to be contacted regarding the provided reference.

       

      4. On which legal grounds do we rely for the processing of your personal data?

      Depending on the purpose of the processing, KPMG relies on the following legal grounds to process your personal data:

      • The processing is based on your consent as provided for in article 6.1 a) of the GDPR: namely, KPMG will ask your consent for the inclusion in a reference or quote, or to be contacted regarding the provided reference;
      • The processing is based on KPMG’s legitimate interests as provided for in article 6.1 f) of the GDPR: namely, obtaining valuable feedback to improve and adapt our service delivery and offerings.

       

      5. Who has access to your personal data?

      Your personal data may be shared with the Belgian KPMG entities in the framework of the abovementioned purposes.

      Where you provided your consent, your personal data may be used in references and quotes used in tender processes and/or marketing communication.

      In the context of these processing activities, KPMG may call on several data (sub)processors for providing and operating the online platforms and applications used by KPMG (Customer Relationship Management system, Survey system).

       

      6. Where do we process your personal data?

      Your personal data will be processed in the European Economic Area (hereafter referred to as the “EEA”).

      In addition, KPMG may transfer certain personal data outside of the EEA to outside companies working with us or on our behalf for the purposes described in this Privacy Notice. If we do so your personal data will continue to be protected by an appropriate safeguard provided for in the GDPR (such as the standard contractual clauses issued by the European Commission).

      KPMG will not transfer the personal data you provide to third parties for their own direct marketing use.

       

      7. How long do we keep your personal data?

      Your personal data will be kept for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting or reporting requirements. 

      If you withdraw your consent or object to further processing, your personal data will be retained by KPMG for the applicable retention period, but only for the purpose of ensuring compliance with the right you exercise as a data subject. At the end of the retention period, your personal data will be deleted.

       

      8. What rights do you have as data subject and how can you exercise them?

      You have the right to access, rectify and erase your personal data as well as to restrict or object the processing of your personal data. Besides that, you have the right to data portability. You also have the right to withdraw your consent at any moment. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal.

      You can exercise these rights by filling out this form and KPMG will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law and professional standards. 

      Finally, we inform you that you have the right to lodge a complaint with the Belgian Data Protection Authority should any of your rights be violated. 

      For the sake of completeness your personal data will be processed in accordance with KPMG’s privacy statement.