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      At KPMG, our Technology Practice represents a unique blend of experienced and certified IT professionals specializing in various fields. This diversity enables us to tackle digital transformation challenges, select and implement IT solutions, manage IT risks, and enhance cybersecurity comprehensively, covering the full spectrum of IT priorities for businesses.

      Since its establishment in 1996, our practice has grown to become the largest in the region, with a team of over 85 professionals. This growth, combined with numerous cross-functional projects, has allowed us to develop not only deep technical expertise but also sector-specific specialization. Notably, the majority of our IT projects have been successfully delivered within the financial sector.

      As we continue to invest in our team’s development and strengthen our technological partnerships, we remain confident in our ability to identify and implement the most effective methodological and technical solutions tailored to meet the evolving needs of your business in today’s rapidly changing IT landscape.



      Our services

      • Digital Strategy and Roadmap

        We help organizations define their digital vision and prioritize initiatives to drive innovation, agility, and measurable impact.

      • IT Strategy Development

        We help organizations define a clear, actionable IT strategy aligned with business goals — covering governance, architecture, technology priorities, sourcing, and investment roadmap to drive long-term value to support digital transformation.

      • IT Target Operating Model Design

        We develop fit-for-purpose IT operating models aligned with business strategy, enabling effective governance, structure, and performance.

      • COBIT 2019 Assessment and Design

        We assess current IT governance practices using the COBIT 2019 framework and design a tailored governance model that aligns IT processes, controls, and performance with business objectives — enabling improved accountability, risk management, and value delivery from technology

      • ITSM Assessment and Design

        We evaluate existing IT Service Management practices against ITIL best practices and KPMG frameworks to identify gaps and improvement areas, design a fit-for-purpose ITSM framework that enhances service quality, efficiency, and user satisfaction across the IT organization.

      • Enterprise Architecture and Technology Modernization

        We support clients in designing future-ready architecture and modernizing legacy systems to ensure scalability and resilience.

      • IT Assessment and Benchmarking

        Our team evaluates IT capabilities using global benchmarks and best practices to identify gaps, optimize performance, and guide transformation plans.

      • Cloud Strategy and Migration

        We design cloud adoption strategies and manage secure migration to public, private, or hybrid environments.

      • IT Due Diligence and Post-Merger Integration

        We provide technology advisory during M&A, including IT synergy assessment, cost modeling, and integration support.

      • IT Cost Optimization

        We identify and implement cost-saving opportunities in IT budgeting, IT operations, contracts, sourcing, and infrastructure.

      • Data Strategy Development

        We help organizations define a business-aligned data strategy that prioritizes use cases, identifies enablers, and sets a roadmap for data-driven transformation.

      • Data Governance

        We design and implement robust data governance frameworks based on KPMG’s Advanced Data Management methodology — covering policies, roles, stewardship, and decision rights to ensure trusted and well-managed data.

      • Data Quality

        We assess and improve data accuracy, completeness, consistency, and timeliness through rules, controls, and monitoring processes, enabling reliable analytics and operations.

      • Master Data Management (MDM)

        We develop MDM strategies and implement solutions to create a single, trusted view of key business entities (customers, products, suppliers) across systems and processes.

      • Data Architecture and Platforms

        We design scalable and modern data architectures — including Data Lakes, Warehouses, and Lakehouses — to support analytics, AI, and real-time decision-making.

      • Advanced Analytics and Business Intelligence

        We deliver tailored analytics solutions, dashboards, and reporting tools that provide actionable insights across operations, finance, risk, and customer experience.

      • Artificial Intelligence and Machine Learning

        We help clients design, develop, and scale AI/ML models to solve complex problems, automate decisions, and unlock new business opportunities.

      • AI Governance and Responsible AI

        We guide organizations in building ethical, transparent, and accountable AI systems, with frameworks for bias mitigation, auditability, and regulatory compliance.

      • Customer and Operational Analytics

        We leverage data to optimize customer journeys, improve service delivery, and enhance operational efficiency across key business functions.

      • Data Privacy and Compliance

        We support compliance with data protection regulations and local laws, through gap assessments, policy development, and privacy-by-design solutions.

      • Data Monetization

        We identify opportunities to turn data into revenue-generating products and services, fostering innovation and competitive advantage

      • Cyber Strategy and Governance

        We develop cybersecurity strategies aligned with business and regulatory priorities, helping organizations build resilient and risk-informed security programs based on best practices and international standards (NIST Cybersecurity Framework, CIS Controls, ISO27K, etc.).

      • Security Risk Assessment

        We evaluate cyber threats, vulnerabilities, and risks across IT, cloud, and third-party environments to identify gaps and prioritize mitigation actions.

      • Security Testing Services

        We conduct a comprehensive suite of offensive security tests, including:

        • Web application penetration testing
        • Mobile application security testing
        • Internal network penetration testing
        • Source code analysis
        • Wireless security testing
        • OSINT and attack surface mapping
        • Social engineering assessments (phishing, vishing)
        • DDoS simulation and resilience assessment

        All services follow international standards (e.g., OWASP, OSSTMM, NIST).

      • OT/ICS Security

        We protect critical infrastructure and industrial systems (ICS/SCADA) against cyber-physical threats, ensuring availability, integrity, and safety in OT environments.

      • Data Security and Protection

        We help secure sensitive data across its lifecycle through data classification, encryption, access control, tokenization, and loss prevention strategies.

      • Security Architecture and Zero Trust

        We design resilient and scalable security architectures, including Zero Trust models, cloud-native controls, and secure application frameworks.

      • Incident Response and Cyber Resilience

        We establish response plans, conduct tabletop exercises, and provide guidance on recovery and business continuity following cyber incidents.

      • Identity and Access Management (IAM)

        We design and implement IAM solutions and access governance to ensure secure, role-based access to systems, applications, and data.

      • Security Operations Center (SOC) Advisory

        We design, establish, and optimize SOC capabilities — including use of SIEM, threat intelligence, automation (SOAR), and managed detection services.

      • Cloud and Application Security

        We evaluate and secure cloud environments and application development lifecycles (DevSecOps) to ensure confidentiality, integrity, and availability

      • IT Risk Management Framework

        We develop enterprise-wide IT risk management frameworks aligned with ISO 31000, COBIT, NIST, KPMG frameworks, enabling consistent identification, assessment, and control of IT risks.

      • IT Risk Assessment

        We assess IT risks across infrastructure, applications, and vendors, producing risk registers, scoring models, and heatmaps to support decision-making and prioritization. Includes evaluation of hardware, network, and IT assets to identify single points of failure and optimize infrastructure risk controls and maintenance.

      • Regulatory Compliance and Audit Readiness

        We support compliance with international and national IT and cybersecurity laws and ISMS regulations, and other regulatory frameworks through assessments and documentation readiness.

      • Data Risk Management

        We manage risks related to data integrity, privacy, security, and regulatory compliance through structured assessments, controls, and continuous monitoring practices.

      • IT Control Design and Effectiveness Testing

        We design, implement, and test IT controls to mitigate identified risks — ensuring alignment with frameworks such as ISO/IEC 27001, SOX, and internal audit requirements.

      • Third-Party IT Risk Management

        We evaluate and manage risks introduced by external vendors and partners through due diligence, contract analysis, and ongoing monitoring of IT and cybersecurity exposure.

      • Technology Risk and Emerging Tech

        We assess and mitigate technology-related risks in major transformations such as ERP rollouts, cloud migration, and system integrations. This service helps clients anticipate and manage risks tied to cloud, DevSecOps, AI, RPA, and other emerging technologies, through proactive risk controls and modernization.

      • Vendor Solution Selection

        We support organizations in selecting the most suitable technology solutions — from ERP and CRM to analytics and cloud platforms — through a structured, vendor-agnostic approach that includes requirements analysis, market screening, RFP support, evaluation criteria design, and total cost of ownership (TCO) comparison to ensure informed and strategic investment decisions.

      • Technology Implementation and Project Management

        We manage the full lifecycle of enterprise system implementations (core IT systems, from ERP to custom platforms) — from requirements gathering and solution design to configuration, deployment, and post-go-live support — ensuring business value realization.

      • Enterprise Resource Planning (ERP) Implementation

        We implement leading ERP platforms (SAP, Oracle, Microsoft, etc.) across finance, supply chain, procurement, and operations using KPMG’s Powered Enterprise and Agile delivery methods.

      • Intelligent Automation (RPA and Hyper Automation)

        We implement robotic process automation (RPA) and AI-powered tools to reduce manual effort, cut costs, and improve accuracy in repetitive tasks.

      • Core System Modernization for Sector-Specific Needs

        We support modernization of legacy systems in banking, public sector, and utilities — including Core Banking System and other specialized solutions.

      • Testing and Quality Assurance (QA)

        We provide a structured testing approach covering system testing, UAT, performance testing, and automation — ensuring quality, security, and functional alignment. Our testing services follow international standards such as ISTQB, ISO/IEC 25010, ISO 29119, IEEE 829, and OWASP, ensuring that systems meet quality, performance, security, and compliance expectations. We apply structured and agile testing approaches, supported by automation and continuous integration practices, to reduce risk and ensure business readiness

      • Change Management, Communication and Training

        We drive successful adoption through stakeholder engagement, role-based training, user readiness assessments, and communication plans that support behavioral and cultural change.

      • Post-Implementation Review and Continuous Optimization

        We conduct structured assessments post go-live to evaluate system performance, user satisfaction, and opportunities for enhancement, stabilization, and feature optimization.

      • Low-Code / No-Code Platform Enablement

        We help organizations accelerate digital delivery using platforms like Microsoft Power Platform, Mendix, and OutSystems — enabling rapid prototyping, automation, and citizen development under governance.

      • Business Continuity Management System (BCMS) Design

        We design organization-wide BCMS aligned with ISO 22301, integrating policy, roles, processes, and documentation to ensure operational resilience.

      • Business Continuity Plan (BCP) Development

        We develop tailored Business Continuity Plans that define procedures, roles, and recovery strategies to maintain essential operations during disruptions.

      • Disaster Recovery Planning (DRP)

        We design and document IT-specific disaster recovery plans aligned with NIST SP 800-34, ensuring timely restoration of critical systems and infrastructure.

      • Crisis Management Framework

        We establish crisis management governance, roles, escalation paths, and communication protocols to enable fast and coordinated response to emergencies.

      • Business Impact Analysis (BIA)

        We identify critical processes, systems, dependencies, and recovery objectives (RTO/RPO) as a foundation for continuity and recovery strategies.

      • Continuity Plan Testing based on Multi-Risk Scenario

        We simulate realistic disruption scenarios — cyberattacks, pandemics, infrastructure failures, or supply chain shocks — to assess resilience readiness. We design structured testing cycles (e.g., DR drills, alternate site tests) and help maintain BCP/DRP documentation to reflect organizational changes.

      • Resilience Simulations and Tabletop Exercises

        We facilitate scenario-based workshops and simulations to test BCP, DRP, and crisis response under time pressure, involving business and IT teams. We support development of internal and external communication strategies to ensure clarity, coordination, and confidence during crisis situations.

      • Operational Resilience Advisory

        We assess and strengthen resilience across business, technology, facilities, and third-party dependencies — going beyond IT recovery to full enterprise resilience.

      • Resilience Maturity Assessment

        We evaluate existing resilience capabilities using best-practice models and provide practical recommendations to close gaps and improve preparedness.

      • BCMS Audit Readiness & Certification Support

        We help organizations prepare for ISO 22301 certification or regulatory review through gap assessments, documentation review, and readiness testing.



      Contact us

      Anuar Nurakhmetov

      Director,
      Technology Practice
      KPMG Azerbaijan
      anurakhmetov@kpmg.com