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      Comply with Australian employment obligations

      Non-compliance with employment obligations can lead to significant financial and reputational risk.

      KPMG’s ThinkPay solution and methodologies, coupled with our highly skilled and experienced consultants, will help your organisation meet Australian employment obligations such as compliance with Modern Award, Enterprise Agreement and Long Service Leave requirements.

      Our integrated team of multidisciplinary specialists are solely dedicated to help organisations investigate, remediate, rectify, transform and anticipate risk of non-compliance. Our team bring practical insights and learnings from servicing clients across all sectors and markets and is the centre of excellence for HR and payroll compliance services. 



      KPMG’s workforce risk and compliance services

      In a complex regulatory environment, we help HR and Payroll functions better manage workplace obligations and issues.

      We support you with all aspects of workforce compliance to prevent HR, payroll, psychosocial and talent risk.


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      Award and enterprise agreement reconciliations

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      Obligation management and compliance frameworks

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      Vulnerability, due-diligence and maturity assessments

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      Accrued leave and long service leave entitlements

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      Operating model review, design and implementation – capability, governance and critical controls

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      Remediation, business scenarios and bargaining analytics

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      Ongoing monitoring using real-time data and audits

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      Stakeholder engagement and communications support

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      System configuration review and support



      How KPMG ThinkPay can help you achieve wage compliance

      KPMG ThinkPay is our end-to-end service to help address wage underpayment challenges facing Australian organisations. We serve clients of all industries and workforce sizes.

      KPMG ThinkPay is powered by our proprietary wage compliance platform. This enables us to provide actionable insights to our clients faster and more accurately.



      Payroll services that provide you end-to-end value

      • Investigate: Know the risk

        We assess the end-to-end sources of risks of payroll inaccuracy and non-compliance. We perform a tailored risk assessment across people, process, technology, and governance.

      • Remediate: Compensate underpayment

        We design and run end-to-end remediation solutions. We support clients to quantify, address and rectify underpayments. This includes stakeholder engagement and employee communication.

      • Rectify: Fix root causes

        We provide specialist advice and practical support in implementing or enhancing the controls to address the root cause of the issues identified.

      • Transform: Mitigate the risk

        We help clients design and implement ‘fit for purpose’ workforce compliance operating models, controls and governance framework to identify, manage and mitigate risks appropriately. 

      • Anticipate: Predict unseen risk

        We use leading edge technology to provide real-time insights, intelligence and alerting clients to predict potential and/or emerging compliance risks.



      Why choose KPMG?

      Our payroll compliance and people services focus on three key outcomes:

      • Getting pay and employment right
      • Working safely and sustainably
      • Working with the right resources

      Services are powered by our automated KPMG ThinkPay platform – a cloud-based analytics solution for ongoing monitoring of pay outcomes, easy-access visualisations and reporting. 

      Most importantly, KPMG ThinkPay has been tested by clients, auditors and regulators through work delivered in remediation programs and enforceable undertakings.



      Meet the team



      Complete a free self-assessment of your payroll risks

      Take our short diagnostic survey to help assess whether you have a potential payroll compliance issue. 



      Frequently asked questions

      Non-compliance with your employment obligations exposes organisations (and potentially individuals) to financial penalties, reputational risk, regulator scrutiny and loss of trust with the workforce. Payroll compliance is nuanced and can be challenging for organisations because it requires clear understanding of employment obligations and for these obligations to be met in hiring, rostering, time recording, and payroll processing.

      We combine specialist advice with the KPMG ThinkPay technology platform which gives our clients confidence when:

      1. Identifying payroll compliance risk
      2. Performing remediation of known risks, or 
      3. Supporting our clients with proactive ongoing monitoring and governance to prevent risk.

      Our platform is a cloud-based technology which automates payroll compliance for employment obligations (including awards, enterprise agreements, long service leave, other leave and superannuation) and provides:

      • a ‘clear box’ view of how payroll calculations are performed hour by hour
      • root cause analysis of identified risks
      • bespoke reporting of lead and lag indicators of risk.

      Yes, our technology and team can provide reviews and monitoring of ongoing pay compliance.

      Yes. Beyond ongoing monitoring of payroll compliance, we have a data-driven approach to determining root cause of any identified variances across an employee’s hire-to-retire lifecycle.

      We also often support our clients with specialist advice on key change requirements (i.e. changes to processes or systems, or how managers and employees interact with systems), consulting support to implement these changes, or assurance support to review changes once implemented.

      Yes, KPMG can perform payroll audits. To speak with a Human Capital Risk & Compliance specialist or request a demo of KPMG ThinkPay, contact us.

      Typically, we find no single point of failure and in many cases, errors are inadvertent. Often, they are caused by a combination of:

      1. complex employment obligations (paired with inconsistent or an absence of clear interpretation)
      2. systems and processes that have been ‘set and forget’ or were poorly designed and implemented
      3. changes in workforce demand requiring different patterns of work or additional hours of work. 

      There is a misconception that payroll can be processed ‘at the click of a button’, underestimating the effort to get things right.

      We have a data-driven methodology that has been industrialised in our proprietary technology, the KPMG ThinkPay platform. We believe this is leading practice as it allows us to consistently and rapidly configure employment obligations (e.g. pay rules set out in policy/business rules, awards, enterprise agreements or in legislation). Our methodology and technology have been developed and refined through hundreds of client engagements, and have held up against regulatory scrutiny.



      Contact KPMG's Human Capital Risk & Compliance specialists

      To find out how KPMG's Human Capital Risk & Compliance Services can help your organisation, or would like to request a demo of KPMG Thinkpay,  complete the form and a specialist will be in touch.



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