AI adoption is no longer a question of if, but how. Yet many organisations remain cautious. The barriers are clear:
- Low AI literacy and training
- Complexity in scaling solutions
- Uncertainty around governance, ethics, and risk
- Skepticism about real-world ROI
KPMG helps bridge the trust gap, turning aspiration into trusted application. We bring deep technical credentials and commercial experience to help you realise AI’s potential with confidence. You can with AI. You can with KPMG.
Join us in the Futuresphere at SXSW Sydney
KPMG is proud to sponsor SXSW Sydney 2025 (October 14 - 16).
Step into Futuresphere, an interactive experience exploring trust, technology, and tomorrow.
Discover how AI, quantum, biotech, and digital trust are reshaping industries and what it means for your business.
AI strategy and services that drive real value
AI is embedded in the core of our organisation with every KPMG service line powered by KPMG Workbench, governed by our Trusted AI Framework, and assured by ISO 42001 AI Management System Certification.
Trusted AI: embedding AI goverance
AI is powerful but without trust, it’s risky. That’s why every KPMG AI solution is governed by our Trusted AI Framework, a 10-pillar ethical and risk governance standard designed to ensure AI is safe, scalable, and responsible.
From strategy to deployment, the framework guides how we build, monitor, and evolve AI systems so you can innovate with confidence.
First in the world to be ISO certified for AI by BSI
KPMG Australia proudly leads the charge in AI excellence, as the first firm globally to receive ISO 42001 certification for AI Management Systems by the British Standards Institution (BSI).
It’s another way we’re showing our deep commitment and dedication to Trusted AI.
AI solutions tailored for your business
KPMG’s AI solutions are secure, agentic, and tailored to your industry.
Whether you're in audit, advisory, healthcare, energy, or retail, we help you:
KPMG Workbench: intelligent AI agents
KPMG Workbench is our foundational, single global AI platform—designed to scale global adoption and integration across geographies and teams and underpin KPMG client delivery.
Built on Microsoft Azure Foundry, KPMG Workbench enables interoperable, agent-to-agent communications and brings together capabilities from across the KPMG ecosystem of alliance partners, including ServiceNow, Salesforce and Workday empowering clients to choose the model or AI agent that fits their needs.
Alliances that amplify your AI advantage
KPMG’s AI ecosystem is powered by strategic alliances with leading technology providers and Australia’s top AI startups. These alliance partnerships help us deliver trusted, scalable, and enterprise-ready solutions.
Our latest AI insights
Strategic insights shaping enterprise AI
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Meet the minds behind KPMG AI
From strategy to scale, our specialists are here to guide your AI journey.
- John Munnelly
- Kelly Henney
- Brad Daffy
- Phil Thornley
- Dhawal Jaggi
- Sallyanne Ingram
- Tim Robinson
- Darren Covington
Let’s talk AI – book a discovery workshop
Ready to explore what AI can do for your business?
Whether you’re starting small or scaling big, we’re here to help you move forward with clarity, confidence, and impact. Fill out the form and a KPMG AI specialist will be in touch.
Frequently Asked Questions
KPMG Trusted AI is our strategic approach and framework to designing, building, deploying and using AI strategies and solutions in a responsible and ethical manner so we can accelerate value with confidence.
As KPMG harnesses the power of AI and accelerates adoption, we recognise that advanced technologies can introduce complexity and AI risks that should be addressed clearly and responsibly.
Throughout the global organisation, we are committed to upholding ethical standards for AI solutions that align with our values and professional standards, and that foster the trust of KPMG clients, people, communities and regulators.
To successfully manage AI risk, organisations must consider the entire AI ecosystem and the complete lifecycle of everything within it. It requires a well-designed operating model and processes that reflect leading governance practices.
Responsible AI is an approach to design, build, and deployment of AI systems in a safe, trustworthy, and ethical manner so companies can accelerate value with confidence.
Read the KPMG US 2023 risk survey results
Digital to the core (KPMG US) >
Read KPMG’s responsible AI principles
Trusted AI framework (KPMG Global) >
An AI strategy is a plan outlining how a business will implement AI technologies to improve efficiency, insights, and customer engagement, ultimately driving growth and competitive advantage.
Organisations must ensure any AI system they implement aligns with their overall business strategy. And they should consider how people, culture, governance and risk mechanisms support and reinforce trustworthy AI systems through their lifecycle.
AI has the power to completely redefine customer interactions, whether it’s identifying potential customers, personalising customer journeys at scale, enabling cross-selling or driving cost reduction through improved processes.
When implementing AI, organisations should consider KPMG’s Six Pillars of Customer Experience Excellence for superior customer results.
