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      Retail's medium-term outlook is positive

      The KPMG Retail Health Index (RHI) rose modestly in the June quarter, supported by easing cost pressures and firmer sales volumes. While consumer sentiment remains subdued, the medium-term outlook is positive. Lower interest rates, rising household consumption, and a resilient labour market are expected to support continued recovery.



      Current state of the retail sector

      Australia’s retail sector is showing signs of gradual recovery, though challenges remain. According to the KPMG Retail Health Index, the sector improved by 0.11 points in the June quarter 2025, driven by easing cost pressures and firmer sales volumes.

      • Retail sales

        Retail sales rose 0.3% quarter-on-quarter, supported by end-of-financial-year promotions and a resilient labour market. Households remained value-conscious, focusing on essentials, but improved income and lower interest rates helped restore confidence.

      • Online retail spending

        Online retail continues to surge, with spending reaching $13.8 billion in the June quarter, lifting its share of total turnover to 12.2%. Profitability also improved, yet insolvencies climbed to 1,152 cases in FY25 – the highest in a decade – highlighting ongoing cash-flow pressures.

      • Supply chain

        Supply chain pressures eased, offering cost relief, but geopolitical risks and tariff changes remain a concern. Looking ahead, sustained inflation moderation and further rate cuts are expected to support continued recovery.


      What factors are affecting the retail market?

      Economic conditions

      Slower GDP growth and global uncertainty – particularly around US trade policy – have dampened momentum. However, easing inflation and interest rate cuts are helping to stabilise demand.

      Online spending

      E-commerce is expanding rapidly, with strong growth in online marketplaces, food and liquor, and department store categories.

      Consumer sentiment

      Sentiment remains cautious but is improving. The Westpac–Melbourne Institute Index rose to 98.5 in August, its highest level in over three years.

      Labour market

      The resilient labour market and improvements in income have continued to help restore confidence in the sector. 

      Cost pressures

      While producer price growth has moderated, labour costs remain elevated. Wage growth is steady at 3.4% year-on-year, continuing to squeeze margins.

      Geopolitical and trade risks

      Tariff changes and global disruptions continue to affect supply chains and pricing strategies.



      Download Retail Health Index

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      Retail Health Index: September 2025

      Insights on the future health of Australia's retail sector

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      Retail Health Index: June 2025

      Insights on the future health of Australia's retail sector
      Download

      Retail Health Index March 2025

      Quarterly insights on the future health of Australia's retail sector.
      Download

      Retail Health Index December 2024

      Quarterly insights on the future health of Australia's retail sector.
      Download

      Retail Health Index: September 2024

      Quarterly insights on the future health of Australia's retail sector
      Download

      Retail Health Index June 2024

      Insights on the future health of Australia’s retail sector.
      Download

      Retail Health Index: March 2024

      Insights on the future health of Australia’s retail sector.
      Download

      Retail Health Index: December 2023

      Insights on the future health of Australia’s retail sector.
      Download

      KPMG Retail Health Index: September 2023

      Insights on the future health of Australia’s retail sector


      Why KPMG

      The KPMG Retail Health Index (RHI) is based on a calculation that seeks to incorporate the revenue and cost drivers of a retail and consumer focused business operating in the Australian economy, with an element of future expectations through incorporating a measure of consumer confidence.

      If KPMG can help your business in any way navigate the current business environment and plan for any future developments that are facing the industry, then please contact us.



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      KPMG’s Retail group offers audit, tax and advisory services geared to the unique needs of the retailing industry.
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