Artificial Intelligence (AI) is poised to have a profound impact on the workforce as we know it. In today's dynamic business landscape, AI is revolutionising the way companies operate, driving efficiency and innovation like never before. From a people perspective, AI is here to reshape the way we work, and where our daily efforts are spent. By leveraging advanced machine learning algorithms and data analytics, businesses can leverage the ‘digital worker’ to automate routine tasks, optimise workflows, and gain deeper insights into their operations.
Generative AI will transform what work we do and the speed in which we do it, however, the investment and value will only be captured when you transform the people component of your organisation. When focusing on the work and tasks that technology automation is changing, the real benefit is realised when the work of individual roles and entire functions is deconstructed, analysed, and clear opportunities are identified.
The result is not only reduced operational costs, but freed up valuable human resources to focus on strategic initiatives, and the capacity to focus on the areas that make the biggest difference. As AI continues to evolve, its integration into various business processes promises to unlock new levels of efficiency and innovation, paving the way for a wave of new opportunities.
Enhance workforce productivity with AI
Get in touch and we'll help transform your organisation to harness AI technologies and achieve your workforce strategic goals.
How we can help
KPMG’s Workforce AI advisory service is designed to help clients understand the potential of AI and leverage it to promote the efficiencies within organisations. By enhancing productivity and efficiency, our advisory service ensures clients can harness AI technologies to achieve their strategic goals.
We provide expert guidance on integrating AI into existing workflows, ensuring a seamless transition, and maximising the benefits of AI adoption.
Benefits
KPMG’s Workforce AI services will help transform your organisation to thrive in an AI environment by delivering the following benefits:
- Identification of workforce opportunities and most impacted roles from the increase in Workforce AI.
- Augmented knowledge worker performance at scale, freeing up the time of your valuable resources.
- Re-shaping the workforce as you know it, to capture greater value.
KPMG's Workforce AI services
Workforce AI opportunity
Ongoing identification of AI opportunities for employees, contingent labour, outsourcing models, shared services, and digital labour.
Strategy, quantification, prioritisation, success KPIs, and transformation road-mapping.
Workforce AI role and experience redesign
Redesign of jobs, roles and occupations to maximise the impact of AI.
Identification of data, knowledge content, process impact, performance metrics, infosec, and compliance considerations.
Workforce AI engagement and adoption
Change activation at all levels of the organisation, building awareness, understanding and commitment to infusing AI in daily work.
Development of customised, persona-based experiences to inspire and motivate employees to embrace AI.
Workforce AI learning
Deliver continuously enhanced AI learning to the organisation in a fit-for-role specific context. Set the right foundation for enterprise technology investments and empower the workforce to fully leverage AI tools and new ways of working.
Workforce shaping AI
Realise the full value of AI investments by reshaping and resizing the organisation. Define and scale AI governance in alignment with enterprise transformation. Direct capacity at new strategic areas, and optimise organisational structures.
Workforce function AI
KPMG’s function-specific AI operating model transformation services include HR, finance, IT, sales, procurement, M&A, risk, and cyber. Each are optimised with the AI Workforce, technology, and risk elements.
