Nadya Nichols
Director, Customer & Operations Advisory
KPMG Australia
Nadya is a Director in KPMG’s Consulting practice in Victoria. She focuses on customer service and channel experience improvement, operations optimisation, and technology enabled business transformation.
Nadya has worked on a wide range of transformation programs, helping clients to improve their customer experience and business performance. She is passionate about leveraging technology and data to help clients realise their growth ambitions.
She joined KPMG in November 2009 and has a background in the telecommunications industry.
