Carmel Mortell

Encouraging her team to put themselves in the shoes of clients and think creatively is a core passion for Carmel. "People are what inspire and motivate me. I have a strong track record of developing enduring client relationships, delivering exceptional client service and implementing innovative initiatives to better engage with our people," she says.

Carmel was appointed Victorian Chairman in September 2018 and has been with the firm for over 25 years, a partner for more than 15 years and is driven by finding clients' solutions to their current challenges and opportunities. “Clients always motivate me,” she says. “Getting out and meeting new clients, further developing current client relationships, and helping them to solve challenges.”

Carmel specialises in the banking and finance sector, and acts as Global Lead Relationship Partner to some of KPMG’s preeminent financial services clients. Carmel’s areas of expertise span external audit, internal audit, risk management and transformation assurance. Carmel is drawing on her vast experience to lead customers through digital disruption and global competition. Her time working in London and New York, as well as delivering engagements in New Zealand and China, adds to her international perspective.

With a school-aged daughter, Carmel is finding life outside work equally inspiring. “It’s a new phase of life, with new lifelong friends being established with the school parent community that add and complement to existing friendships from your own school, university and work experiences,” she says.