KPMG Review Magazine "Customer obsessed"
The KPMG Review Magazine combines KPMG expertise with the views and ideas of other leading world and Ukrainian experts.
Combines KPMG expertise with the ideas of other leading world and Ukrainian experts.
The KPMG Review Magazine combines KPMG expertise with the views and ideas of other leading world and Ukrainian experts.
Now the new issue of the KPMG Review Magazine “Customer obsessed” is available in English. For this issue we interviewed the CEOs of PrivatBank, PepsiCo Ukraine, Microsoft Ukraine, InterContinetal Kyiv.
The sixth issue of the KPMG Review Magazine covers the following topics:
- How to create a customer-centric culture?
- What new technologies help companies to understand customer expectations and provide a high-quality customer experience?
- Which channels of communication with the client are currently the most efficient?
- Do customers` values change and how? What causes those changes?
- What helps to maintain that customer trust?
Please register to download and read insights of the leading experts.
How PrivatBank is transforming to meet the requirements of their customers.
We talked to Petr Krumphanzl, the Chairman of the Board, to ask how PrivatBank is transforming to meet the requirements of their customers and to stay at the forefront of banking innovation.
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