Organizations compete by focusing more on core competencies/value-adding activities and transforming their enterprise services to achieve greater efficiencies, reduce costs, minimize risks and improve service quality. According to our insight, for such instances, executing an effective shared services and outsourcing strategy becomes an imperative. Our work spans the lifecycle from strategy to implementation:

• Performing “Health Check” for current processes, IT, roles and responsibilities
• Development of shared services or outsourcing strategy and implementation plan
• Integration of SSC into overall operating model
• Modelling of business case for SSC and selection of external SSC providers
• Centralization and  redesign of processes, info flows and non-core functions
• Training of staff and supporting change management