Global organizations are reaping the rewards of digital transformation
Although we are in a time of unprecedented market volatility, global tech leaders are confident that technology is living up to its promise.
In our latest survey — the KPMG global tech report 2022 — almost all global tech leaders report that their digital evolution had improved performance and profitability over the last two years.
Despite this upbeat digital momentum and appetite for emerging technology, the survey of more than 2,200 technology executives and industry experts, found there are still obstacles on the way — among them key skills gaps and cybersecurity pressures.
But overall, the tech enthusiasm around customer engagement burns brightly and confidence is on the up as organization find their path to ongoing digital maturity.
Read the full KPMG global technology report 2022 to find out how your organization measures up in digital maturity. Discover through our discussion with technology and industry experts the seven traits that digitally-advanced organizations are adopting.
Customer experience is substantially motivating enterprise investments in IT and is becoming synonymous with digital transformation. Tech strategies are anchored to creating loyalty-winning experiences, to safeguard income and encourage (high) levels of repeat revenue from customers.
Global Leader, CIO Center of Excellence
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