KPMG Debt Collection Solution: Bringing Concept to Reality

You are cordially invited to attend this KPMG Executive Briefing on:

‘KPMG Debt Collection Solution: Bringing Concept to Reality’

As commercial disruptions from the COVID-19 continue, managing impacts from the crisis is a top priority. Our experience working with lending institutions, both locally and globally, shows that managing quality of the loan portfolios has never been more important. To weather the pandemic storm, many institutions opt to use advanced analytics as well as predictive models to protect their solvency from the heightened default risk. The enhancements do not limit to areas like application scorecard or loan loss provisioning, but also on the debt collection process. Over the years, institutions have witnessed key challenges over their debt collection. Examples of which are:  

• Low success rates in execution of strategies and high percentage of non-performing accounts
• No systematic and reliable way to prioritize which borrowers to contact first
• Inability to decide on which channel to use (e.g. text messages, letters, phone calls, and field collectors etc.)
• No appropriate performance measurement for collection officers or agents

At KPMG, we strive to provide you the effective solution that takes on these challenges. By enabling the solution to perform   end to end, institutions can rely on the system that is automated, predictive, and optimized. Our objectives are to achieve the more consistent and best collection process, shorter time between calls, more accurate decision making, and better customer and staff experience. If you are interested in our service, please join us to find out more. 

Presentation - Are you ready to close FY2020? Important tax points to know before closing

Takorn Chindanonda
Director, Advisory
KPMG in Thailand

Thanasak Ruksapol
Associate Director, Advisory
KPMG in Thailand