These are pivotal times for public transport. The landscape is changing rapidly as the sector looks to leave the impact of COVID-19 behind and boldly embrace the future.

 

The traditional model of public transport service delivery is being challenged as never before. New market entrants are changing the last-mile equation through enhanced services and convenient new offerings. Priorities are shifting as decision-makers listen to the voices of their constituents and look beyond the operation of transport infrastructure, fleets and workforce to fully consider the advantages of a connected 21st-century ecosystem.

The signals of change are powerful and unmistakeable.

In a commissioned survey conducted by Forrester Consulting, KPMG International engaged 483 leaders from public transportation organisations across the globe to understand their perspectives on the sector’s future.

The report explores the potential that a connected public transport system has in forging powerful enterprise-wide business and delivery models that can drive excellent customer experience, while enhancing efficiency and contributing to a prosperous future. 

Explore the signals of change below and download the full report to see what leaders from around the world are predicting for the future of public transport.

6 signals of change



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