Whether you are restructuring your organisation or experiencing delays in your projects, our focus is on effectiveness as much as efficiency. We align your operations to your strategy to meet your business goals. By designing effective operating models and processes for your business we can help improve your front and back office functions too.

Bringing you peace of mind

Design and implementation of global operating models. We can help your global operations move into an integrated model, spanning changes in organisation, location, process, technology and sourcing. This includes back office functions such as Finance IT, Procurement and HR, middle office activities and customer contact.

Sourcing and shared service centre rationalisation

By rationalising your supplier base and delivery locations we can help you choose the right supplier and location strategy for your business. We conduct bottom-up reviews of Shared Service Centres and Business Process Outsourcing to help drive consolidation and cost reduction activities across local, national and international locations.

Outsource supplier selection

We can help you prepare the business case, identify and select the right suppliers, build robust and effective commercial arrangements and provide full transition management whether it be for Finance and Accounting, HR, CRM, Procurement or IT Outsourcing Design and implementation of global operating models.

What's in it for you?

Improved and more effective operating models and business processes, including standardised systems and operations

  • Cost reduction 
  • Risk management integrated into processes
  • Increased customer satisfaction
  • Increased productivity
  • Rationalisation of supplier base and effective sourcing of suppliers to help drive efficiencies and support growth.

We support with:

Proven award winning experience.

Our team have held senior positions in many of the major outsourcing organisations, giving us in depth knowledge of the outsourcing market and its vendors.

Our own offshore delivery centre provides high quality and cost effective analysis, support and transition management.