Transforming Operations

Whether you are restructuring your organization or experiencing delays in your projects, our focus is on effectiveness as much as efficiency. We align your operations to your strategy to meet your business goals. By designing effective operating models and processes for your business we can help improve your front and back-office functions too.

Design and implementation of global operating models. We can help your global operations move into an integrated model, spanning changes in organization, location, process, technology and sourcing. This includes back-office functions such as Finance IT, Procurement and HR, middle office activities and customer contact.

By rationalizing your supplier base and delivery locations we can help you choose the right supplier and location strategy for your business. We conduct bottom-up reviews of Shared Service Centers and Business Process Outsourcing to help drive consolidation and cost reduction activities across local, national and international locations.

We can help you prepare the business case, identify and select the right suppliers, build robust and effective commercial arrangements and provide full transition management whether it be for Finance and Accounting, HR, CRM, Procurement or IT Outsourcing Design and implementation of global operating models.

Improved and more effective operating models and business processes, including standardized systems and operations

• Cost reduction 
• Risk management integrated into processes
• Increased customer satisfaction
• Increased productivity
• Rationalization of supplier base and effective sourcing of suppliers to help drive efficiencies and support growth.

Proven award-winning experience.

Our team have held senior positions in many of the major outsourcing organizations, giving us in depth knowledge of the outsourcing market and its vendors.

Our own offshore delivery center provides high quality and cost-effective analysis, support and transition management.