Tōmua is our economic and social development toolkit, co-designed with global and Māori knowledge to support social transformation in Aotearoa New Zealand. Tōmua is a whakapapa of connected frameworks and tools that collectively work to support social solution development and delivery, address inequity, and encompass a Māori worldview.
- Design services and systems that better meet the needs of diverse communities of Aotearoa
- Define, drive and realise outcomes
- Embed approaches that enable and support Te Tiriti o Waitangi
- Operationalise and embed processes that serve to deliver a more equitable Aotearoa
- Drive transformation in a way that puts people, whānau and communities at the heart.
A critical component of our Tōmua journey has been to seek the advice and guidance of others. Our external advisory panel, Te Ranga Roa, brought together expertise across mātauranga Māori, indigenous methodology development, research, public sector transformation, and grassroots community impact. The panel has supported us in developing associated tikanga to ensure the integrity of our tools and the cultural competence required to deliver them.
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Hinerauora is Tōmua’s approach to defining, measuring and realising outcomes and impact.
Through Hinerauora we bring a multi-dimensional lens to defining value, understanding the journey of change, and drawing insights to drive strategy, and objectively measure and communicate impact.
Tuarea is Tōmua’s approach to operating model design.
An effective operating model ensures that an organisation can turn strategy into reality by defining how the organisation will operate to deliver outcomes and impact.
Tuarea guides us to think beyond the typical operating model design approach and to think broadly about how you design for, embed, and deliver outcomes.
Te Huringa is Tōmua’s approach to people and change management.
At the heart of any change are the people it impacts. Te Huringa helps organisations navigate and implement change ensuring that transitions occur smoothly, and desired outcomes are achieved, while ensuring people are treated with manaakitanga and kindness through the process.
Hinepikorua is Tōmua’s approach to service design.
Enlivening and drawing on all our senses and experiences, Hinepikorua is a tool to support co-designing solutions and services with communities, customers, and stakeholders.
It encourages us to think with our puku, our heart and our brain about our context, to be brave and bold in our choices.
Nukutai is Tōmua’s approach to risk management.
Building on conventional risk methodologies, Nukutai focuses on broadening our approach to how organisations think about, manage, and respond to risks and opportunities.
Reflecting a Māori approach to aligned, integrated, and informed risk management decision-making, it recognises that people are the greatest influencers and determinants of success.
Reretahi is Tōmua’s approach to programme management.
Driving a programme or project to achieve its desired outcomes requires good programme management. Reretahi builds on existing approaches that work, by bringing in Māori values, and a people-centred approach to the process.
Tōmua principles
These principles give our Tōmua approach a distinct edge over their Western counterparts, allowing organisations to deliver solutions tailored to their specific cultural and contextual needs:
Waiora
To support overall health and wellbeing of people and the environment
Manawaroa
To develop enduring solutions that recognise our context
Ahurea
To uplift and respect Te Ao Māori, mātauranga Māori, Māori ways of doing and knowing
Te Tiriti o Waitangi
To recognise the potential of Te Tiriti o Waitangi.
Manaakitanga
To put people and whānau first
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