As consumers today demand for a digital-first experience, there is a strong business case for insurance players to take the leap into digital business models. This gains heightened significance as Bank Negara Malaysia (BNM) is poised to issue up five Digital Insurers and Takaful Operators (DITO) licenses in the near future – following the release of the Exposure Draft (ED) on the Licensing and Regulatory Framework for DITO.

While some existing players have embarked on their own digital transformation roadmap – formidable challenges persist, barring the way forward. In this series of thought leadership, we will help you to unravel the complexities and relieve the uncertainties that often accompany the journey into uncharted territory.

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