Whether the change is focused on a specific function or at an organisation-wide level, changes in corporate strategy, processes, systems, and technology require that people perform and behave differently. To enable and sustain lasting change, a formal change management effort is integral to any significant project a company undertakes.
KPMG’s Behavioural Change Management (BCM) method is an approach used to manage the people, process or system factors of change to achieve intended business outcomes.
Our method
What do we deliver for our clients?
KPMG’s BCM method provides a clear and proven approach to delivering successful change. BCM activities are designed to proactively guide organisations, leaders and individuals through 5 key phases of change.
- clear on what the change means for behaviours and ways of working,
- aware of the reasons for and benefits of the change and,
- ready, willing and able to implement change.
Whilst the stages of the BCM model aren’t necessarily linear on client projects (for example, we might be called in to develop a communications strategy under Make it Real), our experience tells us that unless each of the stages have been addressed, change will not succeed.
Contact us
To find out more about how our Change Management team can help you with what’s next for your business, please get in touch. We’d be delighted to hear from you.
Conor McCarthy
Partner, Head of People and Change
KPMG in Ireland
