KPMG recognized as a "Leader" in worldwide AI services

KPMG has been positioned in the "Leaders" Category in the 2025 IDC MarketScape for Worldwide Artificial Intelligence Services. We believe this significant recognition underscores our strategic vision, robust capabilities, and unwavering commitment to helping organizations harness the full potential of AI. The report notes: “IDC considers KPMG's strategies related to offerings, delivery model, alliances, and innovation and R&D, as well as its breadth of AI services offerings, to be key strengths.” Additionally, “Customers have regard for the firm's ability to provide customer service (particularly onsite), offer flexible pricing models, manage key stakeholders, and provide knowledge transfer to nontechnical end users.”

AI is not just about technology; it's about transforming businesses, creating new value, and building a more intelligent future. We believe KPMG’s position as a Leader in this prestigious IDC MarketScape report validates KPMG professional’s approach and dedication to client success.

We consider being recognized as a leader in worldwide AI services a reflection of our commitment to investing boldly in innovation, expanding alliances, embedding AI across offerings, and developing solutions that help clients stay ahead in a rapidly evolving digital landscape.

Sami Rajala

Head of Business & Functional Transformations

KPMG Finland

In our opinion, this recognition celebrates our focus on responsible, practical AI solutions that drive real impact. By combining advanced platforms, targeted AI journeys and flexible delivery, we empower organizations to unlock value and accelerate transformation.

Jan Nyström

Head of Data, AI & Emerging Technologies

KPMG Finland

Why KPMG is a leader in worldwide AI services

IDC MarketScape's evaluation highlighted several key strengths for KPMG “IDC considers KPMG's strategies related to offerings, delivery model, alliances, and innovation and R&D, as well as its breadth of AI services offerings, to be key strengths. Customers have regard for the firm's ability to provide customer service (particularly onsite), offer flexible pricing models, manage key stakeholders, and provide knowledge transfer to nontechnical end users.

While the AI market continues to evolve rapidly, the need for trusted services partners has remained constant as organizations seek to drive business value and ROI from fast-changing, increasingly complex, and costly AI technology solutions. KPMG established itself as a trusted provider across the full life cycle of AI services, with the ability to assist clients both to establish AI-fueled business plans and to transition to AI-ready technology operating models. IDC recognized KPMG’s structured approach and offerings that align to clients’ AI maturity, as well as the firm’s investments to transform how it delivers AI services and accelerate clients’ movement from proof of concept to production.

Jennifer Hamel

Senior Research Director, Enterprise Intelligence Services

IDC

Beyond leadership: A commitment to customer satisfaction

It’s our view that our recognition as an IDC MarketScape Leader is further complemented by another significant achievement: KPMG firms were also awarded the IDC 2024 Customer Satisfaction Award for Enterprise Intelligence Services. This award is based on direct client feedback, and we believe it demonstrates KPMG professional’s ability to consistently exceed expectations in delivering enterprise intelligence solutions.

Together, we believe these accolades highlight KPMG firms’ dual commitment: to be at the cutting edge of AI innovation and to deliver unparalleled client satisfaction through our deep expertise and client-centric approach.