Senior Operational Research Scientist

KPMG is a global network of professional services firms providing Audit, Tax and Advisory services. KPMG Executive Search and Recruitment is a business unit of KPMG China and is one of the few recruitment consultancy firms in Hong Kong that is part of a large professional organisation. We work alongside a group of professionals and advisors who provide us with a high level of insights and awareness about a wide range of businesses and professions. We support the clients and aim to provide a pleasant working experience for the clients and candidates.

Our client is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories.

• Lead collecting and analyzing operational data to assess the performance of various aspects of wholesale services and develop analytical models to support planning and management decisions.
• Develop demand and capacity planning model for service journeys for business management and planning.
• Provide analytical insights on service and operational outcomes according to various organizational constraints and data inputs for greater customer transparency.
• Lead the development of simulation models and tools to resolve complex business problems including but not limited to service and operational performance management, process simplification, organizational efficiency improvement and customer experience optimization, control effectiveness etc.
• Conduct relevant research and investigation on new technique in data analytics, AI and operations research and management domains.

• Degree holder in Operations Research, Mathematics, Computer Science, Statistics, Management Science or other related discipline with a minimum of 5 years’ experience. PhD or Masters degree is preferred.
• Strong quantitative and analytical skills with good writing, presentation and interpersonal skills
• Good knowledge in operations research techniques and domain applications including but not limited to linear programming, constraint programming, game theory etc.
• Experience and knowledge in simulation tools and proficient in programming languages (e.g., Python) would be an advantage.
• Experienced in data analytics, AI including Generative AI/large language models6. Knowledge of business, service and/or operation performance management in wholesale bank7. Management skills to coach and oversee junior analysts.

For information and application, please contact us at amanda.m.zhao@kpmg.com. By submitting your application and communication with us, you agree to receive communications from us and accept our Personal Information Collection Statement (PICS) in the following link: