KPMG China Ethics Hotline is a confidential reporting channel that facilitates reporting of possible illegal, unethical, or improper conduct when the normal channels of communication have proven ineffective, or are impractical under the circumstances. The Hotline is available to KPMG personnel, as well as clients, contractors, vendors and other parties for reporting concerns in relation to KPMG China.
Before using the Hotline, you are encouraged to consider raising your concern with your usual contact in KPMG China. There are many avenues available to you for getting help, and you should select the ones you think are most appropriate given the situation. However, if you remain unsure about where to go with your concerns, or you feel uncomfortable reporting through normal channels of communication, or wish to raise the issue anonymously, you should make a report to KPMG China via the Ethics Hotline.
The Hotline operates 24 hours a day, seven days a week, and is hosted by an independent, third-party provider to help preserve your anonymity, if requested. The Hotline provides a web-based reporting capability as well as a toll-free telephone based service. Regardless of how a report is made KPMG prohibits retaliation against anyone who, in good faith, reports a possible violation or who participates in an investigation, even if sufficient evidence is not found to substantiate the concern. KPMG will take appropriate action against any individual determined to be engaging in retaliatory conduct.
To access the Hotline via the internet, please visit this link.
To access the Hotline via the telephone, call one of the following toll-free numbers. If a mobile call does not connect, you should call using a landline or submit a report through internet.
- Mainland China: 400-999-4530
- Hong Kong SAR: 800-908839
- Macau SAR: 0-800-111 then press 855-229-9304
KPMG International also separately operates a KPMG International Hotline for anyone to confidentially report concerns on certain areas of activity by KPMG International, KPMG member firms or the senior leadership of a KPMG member firm. Please see here for details.