The latest enhancement to the Code of Banking Practice (CoBP), issued on 7 December, provides greater customer protection in digital banking services, empowers customers to have more control over their financial matters, and ensures that proper safeguards are in place to cover innovative service arrangements.
Our flyer summarises the key areas affected by the enhancements to the code, important deadlines, and the actions that authorised institutions should take to ensure that they are in compliance with the new regulatory expectations.
