Banks in Hong Kong are working towards becoming operationally resilient by May 2026, in line with HKMA requirements. But operational resilience is more than just a compliance exercise, and is a crucial factor in ensuring that banks are able to deliver critical operations and continue to serve their customers throughout disruption.

This flyer gives an overview of the current regulatory expectations regarding operational resilience (OR), and explores how OR is interconnected with other areas including business continuity planning, cybersecurity and managing third-party risk. It also shares some guidance on how banks can use technology to help them prepare and test their OR frameworks as they move towards 2026 and beyond.