Businesses in sectors including financial services are paying close attention to the rapid development and adoption of Generative AI technology.

This is a fast-moving space that can help to improve efficiency and enhance services across many different areas of business operations. However, it should be noted that regulators in Hong Kong have made clear that businesses and organisations will be held responsible for any problems that arise from the use of Generative AI models.

This flyer summarises some of the key points that should be considered when using Generative AI and new technology, including possible use cases, expectations from the regulators, potential risks, and actions that can be taken to prevent problems arising.