Arash Ghassemian

Insurance Sector Lead, Strategy & Operations

KPMG in China

Background:

Arash is a Partner in KPMG’s Advisory Services based in Hong Kong. With a focus on the insurance sector, Arash has extensive experience in supporting leading insurers in Asia to define and execute their strategic priorities and transformation programmes. Arash’s expertise includes growth and customer strategy formulation, business model design, digital transformation and operating model transformation. In addition, Arash is part of KPMG’s ASPAC leadership on health insurance and operational excellence.

Key Professional and Industry Experience:

  • Strategy, Growth & Transformation: Specialises in formulating executable strategies for growth, business expansion, digital & AI transformation, and operational excellence. Proven expertise in defining, mobilising and executing transformation programmes.
  • Business Model Design: Led numerous engagements to design or re-imagine business models to capture new opportunities and expand into new markets and segments.
  • Health Insurance: Arash has worked with leading health insurers to enter new markets in Asia, build new health propositions (with healthcare partners) and optimise the operating model across the value chain to support growth, manage claims and experience, and improve profitability.
  • Operational Excellence: Experience in optimising operations and operating models to improve efficiencies, deliver cost takeout and build scalable platforms for growth.
  • Digital & AI Transformation: Assisted leading insurers in defining and executing their digital transformation programmes as well as defining their AI roadmaps across distribution, customer engagement and operations.
  • Master of Science in Electrical and Electronic Engineering, Technical University of Denmark