Transforming child and family services in Canada

Uncover key insights

Discover the transformative approaches reshaping Canada’s Child and Family Services (CFS) sector as organizations across the country respond to increasing complexities in addressing the diverse needs of children, youth, and families.

Tackling entrenched systemic challenges, CFS organizations are implementing forward-thinking strategies to modernize practices and create long-term solutions for thriving families and communities. With the KPMG Child and Family Services Key Trends Survey report as an insightful guide, professionals and policymakers alike are given a comprehensive overview of the current state of the CFS sector and actionable recommendations to navigate the path forward effectively.

This resource serves as a pivotal tool for understanding how organizations are incorporating progressive models, adopting innovative technologies, and engaging community voices in crafting cultural and preventative care approaches.

What you’ll find in this report

Preventative services focus

An urgent shift towards prevention-focused models is at the forefront. However, funding limitations, rising service demands, and increasing case complexity are pivotal barriers. Explore strategies to better serve children and families while minimizing intervention.
Addressing inequities

Learn how CFS organizations are tackling the overrepresentation of Indigenous, Black, and other vulnerable populations in the system. The report highlights promising diversity, equity, and inclusion (DEI) initiatives and culturally attentive approaches that are driving change.
Support for frontline staff

With high staff turnover, burnout, and low morale threatening service quality, discover methods to promote workforce wellness. From manageable caseloads to professional development, find solutions that can help retain talent and boost morale.
Technology integration

The report emphasizes the importance of modernized systems for data-driven decision-making. By adopting new case management systems, mobile platforms, and data-sharing tools, organizations can enhance service delivery and alleviate workforce pressures.
Community-led models

Delve into inspiring case studies of Indigenous organizations. These models prioritize family preservation and holistic wellness, reflecting community values and traditional practices.

Michael Capus

Partner, Advisory, Public Sector Solutions

Edmonton

KPMG Canada

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Why read this report?

This comprehensive survey report is essential for decision-makers and professionals in the sector. It provides actionable recommendations to drive systemic change, from modernizing service delivery to improving policy frameworks and promoting equity. Equip yourself with the knowledge to build a future where thriving families and communities pave the way for long-term well-being and safety.

Download the report now to take the first step towards transformation and innovation in Canada’s child and family services.