KPMG Canada named a leader in Cloud Services 2024

The report mentions KPMG's differentiators include its deep domain expertise across industries and functions, in addition to its risk and regulatory expertise, gained over more than a century of professional services engagements in Canada. It utilizes its industry expertise in culmination with technological insights and approaches perfected by KPMG member firms across the globe. It provides access to resources across the KPMG network, including its global cloud ignition program that leverages 40+ insight centers, ignition centers, and R&D labs to focus on cloud-based business transformation. It enables joint innovation with its clients and partners at KPMG Lakehouse and KPMG Studio.

Key strengths that we believe contributed to our recognition as a Leader include:

  • Robust transformation approach
  • Consistent delivery and project management excellence
  • Strong customer satisfaction
  • Deep industry expertise
  • Alliances and certifications

The report mentions: "In terms of KPMG's strengths, it provides customers with a robust transformation approach leveraging its IP including its "connected, powered, and trusted" and solutions like KAMM, KRIS, and KPMG Powered Enterprise. It incorporates various measures to ensure consistent delivery, such as its Cloud Transformation Services (CTS) framework leveraged across 150 KPMG member firms. It maintains long-lasting relationships with its customers utilizing its customer success framework with extensive touch points across pre-engagement, engagement, and post-engagement stages. Regarding its capabilities, KPMG drives strong customer satisfaction across cloud professional services engagements, as understood by the Canadian market. It has a large talent pool in Canada dedicated to cloud professional services, augmented by its global capabilities across nearshore and offshore locations. In addition to its ability to provide access to a global workforce, it has gained recognition in the Canadian market for its ability to meet project timelines and manage staff turnover over the course of an engagement. "

The report concludes that "Cloud continues to be the foundation for innovation and business agility. Canadian organizations have leapt to raise the maturity of cloud implementations and improved by extensively leveraging cloud professional services," according to Jason Bremner, research vice president, Worldwide Services, IDC Canada. "As Canadian organizations further progress through the digital transformation journey, cloud services vendors will have to raise the benchmark to unlock greater value realization from the cloud. Technology buyers must carefully consider a vendor's strategies and capabilities to make an informed decision on selecting a success partner that would sufficiently understand and enable transformation."

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