Derek Derouin is a Partner, Management Consulting, Customer Practice for the Montreal office.
Over the course of his career, he has guided many businesses in the insurance, financial services, automotive, aviation and retail sectors with the aim of developing and providing appropriate customer processes and experiences. Derek demonstrates dedicated know-how in the areas of digital marketing strategies, enhanced customer experience and technology assessment, selection, implementation and optimization.
He is appreciated by his clients mainly for his great versatility and his strong knowledge of his files.