Second line roles

Organizations today face growing challenges in managing risks effectively. A lack of clear roles in the three lines model, accountability gaps, limited resources, and limited senior leadership involvement make it harder to oversee risks, set priorities, and encourage teamwork across different functions.

The three lines model provides a structured way to manage risks by dividing responsibilities between the first line (business operations), the second line (risk and compliance functions), and the third line (internal audit). However, when roles and responsibilities are not clearly defined, confusion, inefficiencies, and overlooked risks can arise, weakening governance and performance.

This article offers practical solutions to these challenges, focusing on how organizations can optimize roles to manage risk with limited resources. It introduces tools like RACI matrices and assurance mapping to improve oversight, avoid redundancies, and address gaps. Additionally, it highlights the role of leadership and workplace culture in promoting risk awareness at all levels. By applying these strategies, companies can strengthen risk management, use resources more effectively, and support their long-term objectives with confidence.