Budgets for technology projects have increased by more than 50% in Belgium and around the world, but where are CEOs and Boards focusing their investment priorities?

How is the profile of the CIO role changing, and to what extent is it becoming more strategic?

Find the answers to this and more in our report from the Harvey Nash/KPMG CIO Survey 2019, which provides direct insight into the priorities, strategies, and careers of senior technology leaders. Key insights such as these can help you to evaluate how well your organization is keeping pace with others in terms of investing in new technologies, managing the digital transition, and navigating the opportunities and challenges that come with innovation in cybersecurity, artificial intelligence, and automation.

Almost half of the Belgian organizations surveyed are already undergoing some kind of major digital change that will fundamentally impact how they do business. This reflects a broader global shift, recognizing the increasing importance of digital transformation as key to securing future revenue and sustainable growth. Learn more about how Belgian technology leadership and strategy compares to global trends and take a closer look at how CIOs are differentiating themselves while delivering real business results for their customers, employees, and their organizations.

We also uncover some of the characteristics of great Digital Leaders, including how they view technology delivery differently, work collaboratively and use methodologies that speed up project delivery, such as Agile and DevOps, with an expansive cross-functional team approach that facilitates input from every part of the organization.

Key findings from the survey include:

  • Almost three-quarters (74%) of Belgian CIOs surveyed have seen their budgets increase compared to last year. This is significantly higher than the global figure (55% of CIOs globally) and largely driven by a greater focus on cybersecurity, automation, and digital transformation.
  • Belgian CIOs reported that CEO and Board investment preferences for technology projects are almost equally balanced between revenue generating projects (52%) and cost-saving projects (48%).
  • 22% of Belgian organizations expect at least one-fifth of roles to be replaces by AI/Automation in the next 5 years, compared to 32% of European organizations and 33% of Global organizations, but the outlook is optimistic: more than three-quarters (78%) of CIOs signalled that they believe that newly created jobs will offset those lost
  • Cloud technologies have become more widespread: 85% of Belgian organizations reported that they feel more confident about their use of cloud technologies than at any point in the past 3 years.
  • 70% of Belgian Digital Leaders believe that the role of CIO/IT Director is becoming more strategic in their organization.
  • Organizations are facing a critical skills shortage, with more than three-quarters (78%) of Belgian CIOs surveyed reportedly struggling to find and hire the right talent. This skills gap is most keenly felt in enterprise architecture, big data/analytics, business analysis, cyber security and AI.
  • There are some characteristic differences between CIOs and CIOs who are also CDOs – including that the latter tend to be more encouraging of business-managed IT and more likely to be on the executive team.
  • Overall the absolute level of job satisfaction reported is very high and, coupled with increased salaries and bonuses, there has never been a better time to be a technology leader.


Download the report to discover more about these and other markers of change highlighted by this year’s CIO Survey, part of the world’s largest survey on technology leadership. Whether you are a CIO, CTO, CDO or an interested executive with a passion for business technology, this report shines a bright light on the key issues that affect everyone in the Belgian technology sector.

About the Harvey Nash/KPMG CIO Survey

Now in its 21st year, the Harvey Nash/KPMG CIO Survey is the largest IT leadership survey in the world, with over 3,600 responses from CIOs and technology executives across 108 countries.

For more information about the 2019 Survey or its results, please contact:

Anthony Van de Ven

Partner Technology Advisory KPMG Advisory Belgium

Paul Olieman

Director CIO Advisory KPMG Advisory Belgium

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