KPMG - DECAVI Insurance Academy

• Dates & times:
  • Digitization and artificial intelligence: what impact will they have on claims management?
    Thursday, 4 December 2025 | 13:30 - 17:30
  • Innovation: what are the new trends?
    Thursday, 21 May 2026 | 13:30 - 17:30
• Location: KPMG Zaventem, Luchthaven Brussel Nationaal 1K, 1930 Zaventem
• Languages: French and Dutch
• Participation: €190 per event

At these two events, insurance specialists from the KPMG network and DECAVI, along with renowned experts from the political, academic, and economic spheres, will share their perspectives on strategic developments, trends, and challenges in the Belgian insurance sector.

• 13:30 | Welcome coffee
• 14:00 | Presentations
• 17:00 | Debate
• 17:30 | Cocktail reception

This seminar explores how digital transformation and artificial intelligence are profoundly changing claims management. We will examine the new opportunities and efficiency gains these technologies bring, as well as the challenges they pose, including fraud detection and ethical considerations.

Additionally, we will discuss the roles of key stakeholders throughout the claims process, including the evolving responsibilities of brokers and insurance agents, and how insurers can leverage new technologies to better anticipate customer needs.

Guest speakers

• Frank Fripon, Director Health Care, Claims & Specialities, Vanbreda
• Eric Weekers, CEO, FVF
• Hassan Makhloufi, Director, KPMG

This seminar will showcase how smaller organizations can innovate, differentiate, and secure their place in a market dominated by large groups. These insurers are fully capable of delivering innovative solutions.

How do they achieve this? What are their priorities, and how do they envision the future of the insurance sector?

Guest speakers

• Frederic Melle, CEO, AMMA
• Roy Boukens, Group Chief Risk Officer, Accelerant
• Jean-François Hannosset, CEO, Elitis Insurance 

The Insurance Academy is a collaboration between the KPMG in Belgium network and Laurent Feiner, founder and managing director of DECAVI, who also brings over 25 years of experience in the insurance sector as a journalist. 

Click here to register. After you have registered you will receive a confirmation mail.