Caroline Leong

Partner, Operations Advisory

KPMG Australia

Caroline is an Insurance specialist, having focused her career on developing and delivering business strategy through improving customer experience and delivering transformational change through large scale strategic programs.

She is passionate about the practicalities of delivering change and driving business wide improvement to provide tangible outcomes for customers and clients.

She enjoys collaborating with her clients to solve complex problems and build their internal capabilities, by applying her experience in strategy, operations, process optimisation and operating model implementation. 

  • Change management
  • Financial Services
  • Insurance
  • Management Consulting
  • Operating Effectiveness
  • Operational Strategy
  • Strategy and Operations
  • Transformation

  • Executive MBA (AGSM)

  • 1st Class Honors Bachelor of Science in Computing Science (UTS)