KPMG Portugal has developed a mobile application and a web portal to help Switzerland control COVID-19 and monitor patients who do not require hospital admission, while enabling remote medical appointments and interaction between doctors and patients on an ongoing basis.

Developed with Outsystems technology, this multi-platform solution will assist in rapidly identifying situations which require closer control or hospitalization, providing relevant information on the new coronavirus (SARS-CoV-2) and real-time statistics on the population being monitored.

Patients in isolation or quarantine will be notified daily to provide information about their health status and well-being and will be able to interact permanently with doctors and psychologists through live chat.   

With KPMG's COVID Care App, Swiss health authorities aim to increase proximity to COVID-19 patients, be more efficient in defining the measures to be taken for each situation and have better information available on the infected population.

"The COVID Care App is a big step towards friendly support for isolated and quarantined people. And it's an important and supportive aid for the next period, in which we must get used to living with the new coronavirus in our daily lives", said Lukas Engelberger, Basel Health Director, at the launching of the project. “It will be an important, helpful tool in the weeks and months to come as we are forced to adjust to the impact of the coronavirus on our everyday lives. I’d like to thank KPMG for the uncomplicated collaboration during the app’s development”, said the Basel Health Director.

The solution from KPMG Portugal, created with Outsystems technology at Microsoft Azure Cloud, in collaboration with KPMG Switzerland, is available for IOS and Android and will be implemented in the Canton of Basel, which has about 200,000 inhabitants and where more than 900 people have tested positive for COVID-19.

"KPMG Portugal is proud to have been chosen to implement this project, particularly as it is a significant contribution to the control of the pandemic. But also, because it represents another recognition of the quality of the technology that our professionals develop, in Portugal and abroad", says Nasser Sattar, Head of Advisory at KPMG Portugal, highlighting the performance of Rui Gonçalves and Bruno Martins, the Partners responsible for this project. 

Rui Gonçalves explains the reasons that allowed KPMG Portugal to win this opportunity, after being distinguished in 2019 as European Partner of the Year, by Outsystems, and Services Partner of the Year, by Microsoft: "The multidisciplinarity of our teams, in IT and/or management capabilities, ensures a high level of quality and response time, whatever the subject or nature of the technological project concerned. And this allows us to maximize the value of our alliances with partners like Outsystems and Microsoft".

Basel-Stadt’s work on the COVID Care app is a pioneering achievement and Marc-André Giger, Head of Public Sector at KPMG Switzerland and project manager, is convinced: “This solution represents a valuable contribution toward both improving the quality of care provided to people who have contracted the disease as well as toward relieving the burden on the healthcare system. Initial reactions from abroad show that the app developed by the Canton of Basel-Stadt is being met with great interest even beyond our national borders.”