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Mastering intentional experiences: India CX report' 25

Benchmark experience from the customer’s viewpoint, to uncover prioritised attributes driving value

Our insights

Risk Advisory

Third-party risks in the pharmaceutical supply chain

Mitigating risks in pharmaceutical supply chain - bribery, counterfeit drugs and fraud. Offering PoV on risk mitigation and regulatory insights

Retail

Intelligent retail

Exploring transformative AI impact in retail, unlocking value through integration of advanced systems. Framework for effective AI solutions in retail

Cyber security

Cybersecurity considerations 2025

In an AI-dominated business environment, the foundational principles of cybersecurity are even more critical

Client impact

Revolutionising traffic management and road safety with AI-powered intelligent traffic management system (ITMS)

The AI-powered ITMS addresses traffic congestion, reduces accidents, and enhances road safety and compliance on expressways

Conversations with experts

Campus recruitment - How to ace interviews

Manoj Kumar Vijai, Office Managing Partner – Mumbai & Head – Risk Advisory at KPMG in India, shares his expertise on the essential skills needed to thrive in the consulting world and transition successfully from campus to corporate journey.

Campus Recruitment - How to ace interviews

Startup Speakeasy: Exploring efficiency in B2B trade

Join us for an engaging conversation with one of the co-founders of OfBusiness as we explore their journey in building one of the leading tech enabled B2B startups. Discover their vision for the future and how they're redefining the industry.

Startup speakeasy:  Conversation with OfBusiness Co-Founder

Discover our perspectives

🖅 Technology

India’s digital transformation provides a blueprint for growth amidst a global polycrisis

The World Economic Forum in Davos highlighted India’s opportunity to emerge as a global digital leader amidst the ‘polycrisis’

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indias-digital-transformation-provides-a-blueprint-for-growth-amidst-a-global-polycrisis

🖅 Transformation

Aviation leasing and financing ecosystem at GIFT IFSC, India

An overview on the current situation of commercial aircraft leasing in India, and the future scope of leasing

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Aviation leasing and financing ecosystem at GIFT IFSC, India

🖅 Cyber security

Navigating Reserve Bank of India’s guidelines for NEFT and RTGS payment systems

An overview on how regulated entities involved in the NEFT and RTGS payments chain can ensure compliance to regulatory requirements

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telecom-sector-cyber-risk

🖅 Supply Chain

How is Budget 2025 set to accelerate India’s trade growth

India's ability to maintain a competitive edge in global trade will depend on its investment in emerging technologies

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🖅 ESG

Textile industry embraces sustainability and innovation for future growth and success

By adapting to changing market trends, the textile sector can secure its future success in an increasingly competitive global market

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Textile industry embraces sustainability and innovation for future growth and success

🖅 Economy and Growth

The rise of silver generation: Transforming the senior living landscape

Exploring trends, innovations, and opportunities in senior living to create inclusive, future-ready communities for the evolving silver generation

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innovative-strategies-for-cost-optimization-a-need-for-cement-players-now
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