Dispute Resolution & Controversy Services

Dispute Resolution and Controversy Services

Our network works with member firm clients to protect against, prepare for, and resolve disputes with tax authorities.

Information and insights on KPMG’ Dispute Resolution and Controversy Services.

Dealing with tax disputes can mean uncertainty and complexity. KPMG South Africa’s Dispute Resolution & Controversy team has the experience to help you take control of the dispute resolution process. Where the tax dispute spans international jurisdictions, we work seamlessly with our global colleagues to get effective results both locally and globally.

Tax authorities worldwide are under increasing pressure to generate revenue, causing a rise in tax audit activity across all taxing jurisdictions and all types of tax. Particular uncertainty can arise as global businesses seek to access new and developing markets where the local tax environment may be unfamiliar and extremely unpredictable.

This pressure on tax authorities is resulting in more investigation, larger adjustments, and increased potential for penalties and interest. Wherever you do business, it’s important to approach your tax matters proactively and be ready to respond if and when a local tax investigation begins.

KPMG’s Dispute Resolution & Controversy professionals can help you prepare to manage any tax authority challenge that comes your way. For any business or person preparing for, or facing a tax audit, appropriate strategies for response and compliance are critical. Without a plan of action for resolving potential tax disputes, uncertainty, inefficiency and lost opportunities can result. When your organisation finds itself under the tax collector’s microscope, will you be ready to take control and manage the tax controversy and resolution process toward its best possible end?


  • What protocols do you have in place to actively manage and address tax risk to avoid future tax disputes and exposures?
  • Have you proactively and thoroughly documented your uncertain tax positions and your tax transactions, including cross-border transfer prices?
  • Are your analyses of your tax positions well stated, complete and supported by relevant documentation?
  • Do you have a process in place for retaining confidential tax analyses under the protection of legal privilege in all relevant jurisdictions where a form of this protection is available?
  • Have you formulated a broad-ranging strategy for engaging with the tax authorities in order to resolve disputed or controversial tax issues?
  • Do you have a clear picture of possible resolution scenarios, whether by negotiated resolution or, if necessary, litigation of disputed tax issues?
  • Do you know your options for dealing with a number of open enquiries strategically rather than on a piecemeal basis?
  • Are you engaging with the tax authorities in the most effective way?
  • Have you considered the impact of your resolution on your tax positions in all affected jurisdictions?


KPMG’s South Africa Dispute Resolution & Controversy network helps companies and individuals, protect against, prepare for, and respond to challenges by the tax authorities.

We work with you to help lessen the likelihood of a challenge or audit before a dispute arises, and to resolve those matters that ultimately become the subject of a dispute.

Download our latest Dispute Resolution and Controversy Services brochure

For the latest thought leadership with local contacts: Navigating the global tax disputes landscape 2023

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