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Today, consumers have numerous choices and digital avenues to voice their opinion. Shifting preferences and value propositions have only made it more difficult to understand what they truly want. Given the pace of change, businesses cannot afford to lag in understanding evolving customer behaviour and expectations, and that’s been loud and clear in the transition to our new reality. Organisations need to stay on top of key trends to truly thrive.

Powered Marketing, Sales and Service is our solution to help you do just that. We believe in putting consumers at the heart of your decision making. The offering looks at available metrics to deliver insights for increasing sales and doing more of the right thing at the right time. The pre-configured cloud technology also lets you reduce the burden on your relationship managers and decrease customer attrition.

A sharp focus on improving experience

With our truly integrated Powered Marketing, Sales and Service solution, you can improve your end-user experience. We help you:

  • Transform your front office with digital capabilities
  • Get access to leading sales and service practices and processes
  • Find validated customer experience solutions with proven real-world usability
  • Reduce implementation risks and enhance returns
  • Deliver high-touch change management and employee experience
  • Have a solid platform for continuing evolution and progress

Connect with us

What is Powered Enterprise?

Find out here »

What the future of marketing could look like?

Consumer, influencer and prediction-led

A focus on experiences and services solutions through storytelling and social selling

Experience shaped by cross-functional, collaborative (alliance) teams

Powered by machine learning and AI

Find out how KPMG Powered Enterprise marketing, sales and service can help you:

Customer first. Customer obsessed.


Read more

The Powered toolkit

Our toolkit has three key elements for transformational success — a tried and tested operating model, an implementation suite and ongoing evolution services. Using them, you can turn your desired functional outcomes into reality.

1KPMG Target Operating Model

Design transformation for every level of your organisation.

You can simplify organisational goals and achieve them using KPMG leading practice, pre-configured on the platform of your choice.

2KPMG Powered Execution Suite

Achieve transformation value faster with reduced program risk

An integrated platform with next generation tools and methods helps deliver functional transformation. It simplifies implementation and lets you unlock value faster with reduced risk.

3KPMG Powered Evolution

Our specialised on-demand services make sure transformation is not a one-time exercise for your organisation, and it continually drives evolution. We let you make transformation a way of business.

Why choose Powered?


›   Transform the way you run your business

›   Drive success with the latest leading practices

›   Build agile functions that evolve as you grow

›   Help your people adopt and embrace change

›   Exploit the best technologies for value and performance

›   Optimise service delivery and use of data for competitive advantage


Powered solutions

Thought leadership

Powered to energise every function

KPMG Powered Enterprise

Instead of making transformation a goal, make it a way of business.

Powered Enterprise | Cyber

Accelerate your cyber access management transformation.

Powered Enterprise | Finance

Drive data led change.

Powered Enterprise | HR

Shape your workforce for the future.

Powered Enterprise | IT

Get more from your technology.

Powered Enterprise | Procurement

Agile management of supply chains using leading practice.

Powered Enterprise | Risk

Build trust by harnessing risk.

Powered Enterprise | Supply Chain

Making supply chains seamless.

Also discover

KPMG Alliances

Cutting-edge technology, business focused solutions.

KPMG Connected Enterprise

Creating a customer-centric, digitally enabled business.
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