The advent of the COVID-19 pandemic threw employers and employees into an era of volatility, uncertainty, complexity, and ambiguity. The pandemic upended the traditional approaches to the ways of work in a fundamentally disruptive manner, challenging convention and what was once deemed ‘normal’ within human resources (HR).
The post-pandemic era has led to a fundamental shift from the past as new leading practices are being forged for a world of work that is continuously evolving due to changes in employee and employer expectations, and the impact of a rapidly developing digital transformation landscape.
