From the year that changed everything

Last year was a year like no other. While the global pandemic turned our world upside down, protests over racial, social, and gender inequality raised big questions about the kind of society we want to live in. Organizations have faced a steep learning curve. They’ve had to rapidly shift to remote work, expand support for employee wellbeing, and rethink their approach to inclusion and diversity. At the same time, they’ve revisited their culture and purpose to better meet employee and customer expectations.

Although 2020 was in many ways a year to forget, it has also taught us some valuable lessons in accelerating workplace transformation. To consider these learnings, in early 2021 KPMG convened the Chief Human Resources Officers (CHROs) from two leading companies, Chevron and Blue Shield of California, to discuss how this disruption has impacted their perspectives and is influencing their strategy for 2021.

To explore the Five 2021 lessons from HR leaders, download the full report below.