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Careers & Culture
What is culture? Culture is how we do things around here. It is the combination of a predominant mindset, actions (both big and small) that we all commit to every day, and the underlying processes, programs and systems supporting how work gets done.
Learn moreJennifer Chambers
AVP, P&C Digital/Technical Products , USAA
Jenn is a passionate digital and CX leader with almost 20 years of experience across a range of industries including banking, insurance, investments, and travel. With a foundational career at digital agencies, she worked in all facets of digital operations and brought that experience client side where she was able to drive digital and design led culture change at scale. Her client-side experience ranges from corporate strategy, digital innovation, and experience management with accountabilities over both digital and contact center experiences. Today she leads teams of digital product managers responsible for getting USAA members and prospects protected with USAA’s P&C insurance solutions.