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2022 KPMG U.S. Technology Survey Report

Tech maturity leaps forward as enterprises navigate uncertainty


Digital to the core

Rising costs, economic uncertainty, geopolitical fractures, and a global talent crisis have created arduous conditions for today’s businesses. But as the results from our 2022 KPMG U.S. Technology Survey show, many organizations are turning to new and emerging technologies to strengthen customer loyalty, enhance their products and services, protect market share, and win new business.

This is Speed to Modern Technology

Our 15,000+ technology professionals have a wide range of specialties, from AI to analytics and 5G to blockchain. But they’re all dedicated to just one thing: helping technology leaders succeed by accelerating their transformation efforts — starting now.

Here are a few highlights:

Widespread enthusiasm for emerging tech


of respondents have seen ROI from AI technology investments


plan to invest in the Metaverse in the next 2 years


plan to invest in Web3 in the next 2 years

Improving the customer experience is a priority


say it’s a top-3 driver of digital transformation investment


say it’s a primary goal for their investment in enterprise technology

ESG is rising in importance


say advancing ESG priorities is a top-3 driver for technology investments


say reducing their carbon footprint is a top-3 benefit of their cloud program

High confidence in digital

Organizations have been effective in using digital to advance business strategy


very or extremely effective


moderately effective


slightly effective

Strikingly strong ROI

Most report significant growth in profitability or performance from digital transformation over the last 2 years



11%+ increase


6-10% increase


1-5% increase


No increase

All-in on cloud, but room to improve


of businesses say their cloud-enabled transitions have been successful


have yet to realize substantial ROI from cloud investments


are behind schedule in their cloud implementations

Obstacles to digital transformation efforts


say a lack of key skills is the number one challenge


say the high cost of adding necessary talent is a top challenge


say a risk averse culture is holding back initiatives

Cyber risks persist


are behind schedule on cyber security implementations


say the remote/hybrid work environment has posed the greatest cyber challenge

Dive into our thinking:

Digital to the core

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