The leisure industry has always been very exposed to external factors. Geo-political shifts, agile competitors and changing consumer demands have always had an impact. However, the COVID-19 pandemic has completely reshaped business models and redirected the focus of leisure firms. Now, they are keen on reducing costs, conserving cash and adopting digital technologies. At the same time, firms are paying close attention to their environmental impact.
Will Hawkley
Global Head of Leisure and Hospitality
KPMG in the UK
+44 20 76944879 Will
Hawkley
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