Pushkal Sharma

Director – ServiceNow Certified Master Architect

KPMG in the UK

Pushkal is a ServiceNow Certified Master Architect with over 12 years of extensive experience on ServiceNow, who has managed numerous large and complex transformation programs. Leveraging the power of ServiceNow, Pushkal has assisted customers with their global business service transformation journeys, resulting in a unified and seamless customer and employee experience. Pushkal has a proven track record of leading various ServiceNow engagements, including complex global implementations, platform strategy design, and re-implementing/consolidating ServiceNow instances, enabling customers to simplify their landscape, reduce costs, and realise value faster. Pushkal is also leading our diverse team of talented individuals focused on helping organisations in their Digital transformation journey with innovation and human-centred design techniques.

In addition to his extensive ServiceNow experience, Pushkal has recently shifted his focus to sustainability reporting platforms and data management systems. As a result, he has been instrumental in developing and implementing innovative solutions that help organisations identify and analyse sustainability metrics, inform strategic decision-making, and ensure transparent and accurate reporting. With his strategic mindset and dedication, Pushkal is committed to helping organisations drive transformation change in Sustainability.

  • Bachelor of Technology in Computer Science & Engineering

  • Global Business Service transformation

  • Sustainability Management and Reporting ​

  • ServiceNow Platform Strategy Design​

  • ServiceNow “Back to Box” programs​

  • ServiceNow transformation programs​