Insurers are entering a new era, as the world turns the corner on the pandemic and people return to "normal" life. More customers are now aware of the protection gap and are purchasing more healthcare coverage, but they are also expecting insurers to play a much bigger role when there is a healthcare need.
In response to rising customer expectations, insurers in Asia Pacific have shifted their focus from investment to protection products. A number of jurisdictions across the region have also been opening up to foreign investment in recent years, creating more opportunities for mergers and acquisitions (M&A) going forward.
In this report, we give an overview of the insurance landscape in Asia Pacific, summarising the trends in insurers’ activities and key factors driving insurance M&A activity.