Innovation cannot simply be bought or rented. True innovation comes from a combination of internal and external capabilities working together.

In the financial services sector, successful players are those that bring together multiple capabilities and investments. The leaders are the ones taking the most collaborative approach to creating value, combining their resources with fintech expertise, partnerships and accelerator models to maximise growth. They keep the focus on the customer, not themselves.

In this section, we share lessons from KPMG specialists on the growing demand for innovative new platforms. We also sit down with Angus Sullivan, Group Executive, Retail Banking Services at CBA, for an inside look at how the bank is reinventing its services to drive digital customer value.

The financial services landscape is in transition. Download our full report to learn how your business can take advantage of emerging trends and innovative strategies.

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Antony Ruddenklau

Antony Ruddenklau

Partner, Head of Financial Services Advisory, KPMG in Singapore, and
Global Head of Innovation, Financial Services, KPMG International