Recently, KPMG issued its 24th Global Automotive Executive Survey, involving over 1000 executives across the automotive and adjacent industries worldwide. The survey comes at a time when the industry is addressing critical questions about its future, in particular the transition to electric vehicles, as well as the economic uncertainties which have affected the global economy as a whole in recent years.
Lower confidence due to economic uncertainty and rising costs
Overall, the survey shows a fall in confidence in the potential profitable growth of the industry over the next five years, driven largely by concerns over the state of the global economy and rising costs, but with differing levels of optimism in different regions. For example, in Western Europe, 24 percent of respondents said they were extremely confident (compared to 31 per cent in the last survey), while in the US, 43 percent were extremely confident (a fall from 48 percent). Japanese auto executives were the most pessimistic, with only 10 percent saying they were extremely confident (down from 32 percent), while in China the proportion who were extremely confident grew from 28 percent to 36 percent. There was a pronounced fall in those who were extremely confident among suppliers surveyed- 23 percent compared to 56 percent in the last survey.
Greater understanding of the likely path of transition to EVs
The survey also shows a greater consensus among respondents as to the likely development of electric vehicles (EVs). When the question was asked three years ago as to how much share of the market EVs might have in 2030, estimates varied wildly. Now, the range of estimates has narrowed. The mean consensus estimate in Western Europe for penetration of battery electric vehicles is a 30 percent of sales in 2030, a rise from last year’s survey when the mean consensus estimate was 24 percent. In the US, the estimate likewise rose- from 29 percent to 33 percent- while in China it went up from 24 percent to 36 percent.
Customer experience now a key differentiator
Another key finding of the survey was that auto executives perceive that customer experience is a key differentiator. While performance is still considered to be the most important selling point, a seamless and hassle-free customer experience has moved up to second place. The emphasis on a smooth customer experience extends from buying the car to having effective operating software in it, but the latter is a challenge for manufacturers. The car’s hardware is usually reliable, the software may be less so. Moreover, while the software-defined vehicle provides an opportunity to supply all sorts of driver applications, consumers are not likely to sign up for software subscriptions if the products are not compelling. In this year’s survey, Original Equipment Manufacturer (OEM) executives, (i.e those from companies which produce vehicle components) in particular are less confident than in previous years that they can generate subscription revenue.
Supply chains still cause anxiety
Supply chains remain a worry for auto executives, and the survey shows that “just in case” is becoming the norm in supply chain management rather than “just in time”. A total of 46 percent (outside China) said they were extremely concerned about access to lithium, cobalt and other battery components. There is, nevertheless some evidence of increased optimism- 63 percent of OEM executives were very or extremely concerned about lithium supplies compared to 78 percent in 2022. Concerns about supply chains can, however, be expected to continue as a result of ongoing geopolitical tensions.