Client

A General Authority in the Kingdom of Saudi Arabia.


Primary Goal

Design a new Enterprise Process Architecture.


The necessity of a formal organizational structure led a recent institution of authority in the Kingdom of Saudi Arabia to hire KPMG in Portugal to develop a Enterprise Process Architecture focused on the future of the state, assembling all the organization's processes and aligning them with strategic objectives.

KPMG's Solution

• Future State Enterprise Process Architecture;

• Process Mapping detailed from level 1 to level 3 (up to 314 processes in L3) and Prioritization to level 4 mapping;

• Viewpoints and requirements on the EPA transformation, EPA Principles and a Roadmap with next steps and key success factors.

Activities

Phase 1: Strategic Assessment

  • Mandate Analysis

  • Understanding the client’s value proposition

  • Strategic Stakeholder Meetings

    • Phase 2: Discovery Sessions and Benchmarking

  • Operational Meetings – Discovery Sessions

  • Maturity Perception Questionnaire

  • Best Practices’ Benchmarking

    • Phase 3: EPA Future State w/ Processes detailed

  • Set up the One Page Enterprise and EPA Future State

  • Process Mapping of the client’s future processes (L1-L3)

  • Guidelines for EPA’s implementation and further process mapping (L4)

    • Why KPMG?

    KPMG's Enterprise Process Architecture offers a comprehensive approach to process optimization ensuring that all facets of an organization's operations are examined and enhanced for maximum efficiency.

    Proven Enterprise Process Architecture (EPA) Frameworks focused on stakeholders and added value.

    KPMG provides Enterprise Process Architecture services designed to seamlessly align with the client’s business objectives.

    Main Highlights

    1.

    The durability of Process Mapping remains unaffected by alterations in the Organizational Structure.


    2.

    Optimal utilization of targeted Recommendations can be achieved through a focus on each capability, such as Experience-Centricity by Design.


    3.

    The organization will have the flexibility to adapt and evolve its technologies without affecting the enduring stability of the EPA.


    4.

    Establish the groundwork for Level 4 Process Mapping, a resource that can also be harnessed in conjunction with the Target Operating Model.


    Connected Enterprise Capabilities | Maturity Assessment

    Based on the results of a questionnaire, Organization’s maturity perception ratings are compared with the results from the Forrester research. Analyzing the outputs, there are still room for Organization to improve. On average, there is a gap of -20% from the global average:

    Get in touch

    Diogo Carvalho

    Associate Partner
    Management Consulting
    KPMG in Portugal

    Joana Gouveia

    Senior Manager
    Management Consulting
    KPMG in Portugal

    André Lourenço

    Senior
    Management Consulting
    KPMG in Portugal