Salesforce Senior Consultant

Salesforce Senior Consultant

At KPMG, we offer fascinating, challenging and well rewarded careers.

At KPMG, we offer fascinating, challenging and well rewarded careers.

SALESFORCE SENIOR CONSULTANT

 

Responsibilities

  • Be an advisor on “the art of the possible,” to ensure best practice capabilities and out-of-the-box functionality are adopted
  • Work closely with Architects, Business SMEs and other Designers to shape business capability maps and process flows, and design personas, customer journeys, and functional specifications
  • Work closely with Business SMEs to develop and prioritize requirements/user stories, and ensure they are understood by the team
  • Configure and run system demos for workshops, including creating prototypes and wireframes
  • Configure out of the box functionality that aligns to development principles. Unit test components that the designer has created or amended
  • Assess the efficiency and effectiveness of processes/systems to deliver current and future customer needs
  • Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts
  • Support Change Management team members in enabling business transition and helping to establish change

 

Qualifications

  • Graduate of Bachelor of Science in Information Technology or related courses
  • Must have at least 4 years of Salesforce platform implementation experience
  • Preferably has Salesforce certifications including but not limited to: Certified Admin, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder
  • Good inter-personal and communication skills and must demonstrate collaboration and teamwork, is innovative and constantly seeks improvement
  • Good analytical, communication, interpersonal, and presentation skills
  • Willing to work on shifting schedules