Salesforce Senior Consultant
Salesforce Senior Consultant
At KPMG, we offer fascinating, challenging and well rewarded careers.
At KPMG, we offer fascinating, challenging and well rewarded careers.
SALESFORCE SENIOR CONSULTANT
Responsibilities
- Be an advisor on “the art of the possible,” to ensure best practice capabilities and out-of-the-box functionality are adopted
- Work closely with Architects, Business SMEs and other Designers to shape business capability maps and process flows, and design personas, customer journeys, and functional specifications
- Work closely with Business SMEs to develop and prioritize requirements/user stories, and ensure they are understood by the team
- Configure and run system demos for workshops, including creating prototypes and wireframes
- Configure out of the box functionality that aligns to development principles. Unit test components that the designer has created or amended
- Assess the efficiency and effectiveness of processes/systems to deliver current and future customer needs
- Identify issues, risks and benefits of existing and proposed solutions and outlining business impacts
- Support Change Management team members in enabling business transition and helping to establish change
Qualifications
- Graduate of Bachelor of Science in Information Technology or related courses
- Must have at least 4 years of Salesforce platform implementation experience
- Preferably has Salesforce certifications including but not limited to: Certified Admin, Sales Cloud Consultant, Service Cloud Consultant, Platform App Builder
- Good inter-personal and communication skills and must demonstrate collaboration and teamwork, is innovative and constantly seeks improvement
- Good analytical, communication, interpersonal, and presentation skills
- Willing to work on shifting schedules