Introduction
Modern organizations face a paradox: technology is essential for business success, yet many still struggle to justify IT spending or demonstrate its strategic value. Finance teams question where large IT budgets are going, business leaders feel blindsided by unexplained charges, and IT leaders often lack the financial credibility needed to champion transformative investments. This reflects not just communication gaps, but a deeper challenge in how organizations manage the business of IT.
Technology Business Management (TBM) emerged to close this gap. Unlike traditional IT financial management, which is often focused only on cost-cutting, TBM provides a comprehensive framework that explains IT spend in business terms, aligns investments with strategic goals, and supports more informed trade-offs. By creating a shared language across Finance, IT, and the Business, TBM shifts decision-making from reactive cost reduction to proactive value creation.
The need for TBM is growing as organizations grapple with hybrid cloud environments, AI adoption, cybersecurity pressures, and increasing expectations from boards and regulators to justify technology spend. Without a structured approach like TBM, organizations tend to overspend on maintenance and underinvest in innovation, making digital transformation difficult to sustain.
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