AI at work: Are we using it the right way?
BFM 89.9, 4 February 2026
In this interview, Sharmini Ann Jacob, Executive Director - Business Transformation (People and Change) at KPMG in Malaysia, took to the airwaves to share her perspectives on workforce transformation in the age of AI and sustainability. She noted that organizations need to rethink talent planning, embed learning into daily work, and introduce AI as an enabler with strong governance, ensuring employees understand the impact and relevance of their evolving roles. Sharmini also underlined the importance of linking AI adoption to ESG goals, ethical decision-making, and long-term sustainability to future-proof the workforce and retain talent.
Tune in the podcast here.
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For media-related queries, please email marcom@kpmg.com.my