KPMG in Malaysia lauds tax board over compliance efforts

KPMG in Malaysia has released findings from its recent tax survey, conducted in collaboration with the Chartered Tax Institute of Malaysia (CTIM) and unveiled at the 25th National Tax Conference 2025. Covering responses from 198 organizations, the survey offers insights into taxpayer experiences with HASiL’s digital services, audit processes and compliance awareness.

Soh Lian Seng, Head of Tax at KPMG in Malaysia, noted that the survey provides valuable direction for strengthening trust in the tax system and supporting Malaysia’s wider reform agenda. The insights are also timely as the nation prepares for the 13th Malaysia Plan (13MP) 2026–2030, which emphasizes good governance and economic resilience.

Read more about the findings on the following media outlets and in the attachments below:

• New Straits Times: KPMG Malaysia lauds tax board over compliance efforts
• Nanyang Siang Pau: 5,800 taxpayers reported, RM82 million additional revenue — KPMG: Early interventions narrow the tax gap
• Bernama: HASiL achieves over 80% taxpayer satisfaction: KPMG and CTIM survey highlights key areas for improvement in Malaysia's tax system
• Berita Harian: Over 80 percent of taxpayers satisfied with HASiL – KPMG survey
• Business Today: IRB early interventions boost tax compliance, KPMG highlights
• China Press: RM82 million in additional tax collected — Tax authority strategies effective
• Sin Chew Daily: KPMG survey - 80% satisfied with tax authority’s proactive and efficient services
• Guang Ming Daily: KPMG survey finds 80% satisfied with tax authority’s proactive and efficient services